Hey Wombat!

Welcome to your members page. Here you will find useful links, information about your bike and your refer-a-friend form.

Got a questions?

Something not right with your eBike? Need advice on riding routes? Our eBike experts are here for you.

Drop Into Your Local Store

8586 Washington Blvd, Culver City, California, United States, 90232

Store Hours:

Monday: 1pm - 6pm, Tuesday - Saturday: 9:30am - 7:00pm

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Got a flat? Call Better World Club for immediate assistance, 24/7.

Coverage includes up to 30 miles of transportation for you & your bike. Provide dispatcher your location and Member # that is on the Member ID that was mailed by Better World Club.

Refer-a-friend

Love your Wombi eBike? Share the fun of riding with your friends and you'll all get rewarded. The more people you get riding, the longer you'll ride for half price.

    Refer-a-friend

    Love your Wombi eBike? Share the fun of riding with your friends and you'll all get rewarded. The more people you get riding, the longer you'll ride for half price.

    Refer-a-friend

      Share this page.

      Share this personalized referral page with everyone you know.

      Sign up.

      Once your friends signs up using the form below, our friendly team will be in touch to find the perfect setup for their needs.

      Subscribe.

      Once your friend becomes an active subscriber, you'll both get a 50% discount applied to your next eligible subscription payment. Conditions apply*

      #goodmover

      The more people you get riding, the longer you'll ride for 50% off. Share the movement and get rewarded.

      • Share this page.

        Share this personalized referral page with everyone you know.

      • Sign up.

        Once your friends signs up using the form below, our friendly team will be in touch to find the perfect setup for their needs.

      • Subscribe.

        Once your friend becomes an active subscriber, you'll both get a 50% discount applied to your next eligible subscription payment. Conditions apply*

      • #goodmover

        The more people you get riding, the longer you'll ride for 50% off. Share the movement and get rewarded.

      Refer-a-friend and ride for half price!

      FAQs & Program Terms

      How many friends can I refer?

      As many as you can! The more you refer the longer you can ride for half price!

      Am I eligible for the program?

      To be eligible for the Program as a 'Referrer,' you must be an existing customer ('Subscriber') of Wombi with an active bike subscription. The referred friend ('Referee') must be a new customer of Wombi and must not have an existing account, subscription, or have ever been a Wombi subscriber at any time. Both the referrer ('Referrer') and the referee ('Referee') must comply with all applicable local, state, and federal laws.

      How do I cancel my subscription if it's not right for me?

      "If a Wombi subscription is not right for you, please send an email to info@wombi.us. Cancellation will take effect four weeks from the day of notice.

      Don't forget that we offer FREE swaps on any eBikes and/or accessories. If you want to swap from one eBike to another or think a change in your setup will improve your experience, please reach out to our team.

      I am a Wombi Subscriber, how do I benefit from the Refer a Friend program?

      1. Share this page with everyone you know and ask them to complete the form above.

      2. When one of your referred friends becomes an active Wombi subscriber, you'll receive an email notifying you that you've unlocked a new coupon. Your coupon will be automatically applied."

      "When one of your referred friends becomes an active Wombi subscriber, you'll receive an email notifying you that you've unlocked a new coupon. Your coupon will be automatically applied.

      3. Refer more than one person, and your coupons will be stacked and applied sequentially. This means the more you refer, the longer you can ride for half price!

      Can I use a refer-a-friend discount with another promo or coupon?

      No. Discounts received through the Program cannot be used in conjunction with any other promotions, offers, or discounts and are not transferable, exchangeable, or redeemable for cash.

      Full refer a friend terms

      Terms and Conditions 

      These Refer-a-Friend Program Terms and Conditions ("Terms") govern your participation in the Wombi Refer-a-Friend Program. By participating in the Program, you agree to these Terms.

      Eligibility:

      To be eligible for the Program as a “Referrer”, you must be an existing customer (“Subscriber”) of Wombi with an active bike subscription.

      The referred friend ("Referee") must be a new customer of Wombi and must not have an existing account, subscription, or have ever been a Wombi subscriber at any time.

      Both the referrer ("Referrer") and the Referee must comply with all applicable local, state, and federal laws.

      Referral Reward:

      When an eligible Referrer refers a friend who successfully signs up for a monthly bike subscription with Wombi, both the Referrer (Subscriber) and Referee (Friend) will receive a 50% discount on their monthly bike subscription for one month. If the Referrer has multiple Wombi subscriptions, the discount will be applied to the lowest-value subscription by default. If the Referrer has multiple available coupons and subscriptions, the coupons can be applied to each active subscription but will always apply to the lowest value first.

      The 50% discount applies to the regular monthly subscription rate and does not apply to any additional fees or charges. This offer cannot be used in conjunction with any other discounts, offers, or coupons.

      How to Refer Friends:

      To refer friends, the Referrer can share their provided referral link.

      The Referee must sign up for a bike subscription using the referral link provided by the Referrer.

      Only one referral per Referee is allowed. This offer cannot be used with another offer, discount, or coupon. 

      Duration of Discount:

      A 50% discount will be applied to the monthly bike subscription rate for both the Referrer and Referee. The Referee's entitlement to the discount spans a duration of one month, commencing from the initiation of their subscription, which begins after the designated handover appointment marking the delivery of the bike. The Referrer can redeem a coupon from the onset of the Referee's subscription beginning, which is when the Referee’s bike has been handed over. In the event that the Referrer possesses an active coupon, any newly acquired coupons will be systematically queued for subsequent application.

      It is to be noted that coupons retained by the Referrer maintain their validity even in instances where the Referee opts to terminate their subscription, subject, to adherence to the stipulated 28-day cancellation notice period. Notwithstanding, should the termination of the Referee's subscription be attributable to inappropriate conduct, Wombi reserves the right to revoke rewards for both the Referrer and the Referee. Upon the Referrer's subscription cancellation, any extant unused coupons shall be deemed forfeit.

      Program Changes and Termination:

      Wombi reserves the right to modify, suspend, or terminate the Program at any time without notice.

      Any abuse of the Program or violations of these Terms may result in the termination of your subscription, participation, and/or the revocation of any discounts or rewards.

      General Terms:

      Discounts received through the Program cannot be used in conjunction with any other promotions, offers, or discounts and are not transferable, exchangeable, or redeemable for cash.

      Wombi is not responsible for any technical issues that may occur during the program, including but not limited to, referral link failures, coupon automation failures, lead capture failures, or any systems or processes that do not transpire as intended. If you believe that there has been a technical error, please contact us at info@wombi.us 

      By participating in the Program, you agree to receive email notifications regarding the status of your referrals and your discount eligibility, as well as other marketing communications undertaken by Wombi.

      Wombi reserves the right to cancel or reject any referrals or discounts that are determined to be fraudulent, abusive, in violation, or unsatisfactory of these Terms.

      These Terms are subject to change, and it is your responsibility to review them periodically.

      By participating in the Program, you acknowledge that you have read, understood, and agreed to these Terms. If you do not agree to these Terms, you should not participate in the Program.

      If you have any questions or concerns, please email us at info@wombi.us

      What is the offer?

      The subscriber (referrer) and friend (referee) will get 50% off their subscription for one month.